We implement content management tools (CMS Systems) for all new clients when requested. However not all organisations want/require CMS facilities and need to employ our services for routine content updates.

Maintenance services usually come under three categories:

• Website Content updates - Netmastery can assist you with routine updates of your website as required, charged on an hourly basis. Usually our client maintenance work is charged on an as-needed, pay-as-you go basis. You do NOT pay for hours not required as you need not be locked into a monthly maintenance contract.
• Ongoing search engine optimisation (SEO) strategies - We will review and refine your key words on a regular basis as part of our standare SEO service. This is done at no additional charge for all clients hosted by Netmastery and on a negotiated basis with other clients. Search engine optimisation is discussed in detail here.
• Social Networking site updates (eg. Facebook) - We will update on your behalf your Facebook, Goolge Plus or other social networking sites Many companies simply dont have the resources to do this work inhouse

If you have a site already built by another company, we can help you maintain it. HTML based or sites built with popular CMS tools such as Wordpress can all be handled by Netmastery. We will not insist on moving the site if site hosting in its current location is satisfactory.

If you are looking to change your web maintenance services supplier, we do not need to redesign the site for us to take over the maintenance on your site, unless we mutually agree that it is necessary.

Turnaround time

We have managed sites developed by other companies simply because the original company has not been able to provide a reliable service when it comes to quality of work and speed. We have heard average turnaround times of 5 to 8 weeks for even simple changes. We aim to deliver all projects in any of the following categories, based on urgency:

• Within an hour of delivery of material (if planned or a necessary, immediate change)
• Within 24 to 48 hours (typical)
• 3 to 5 days (if project deemed less urgent and as agreed with client

Availability

We are available 7 days a week at most time and can be contacted by phone, email and if planned, using our online support system.